Your item will be packaged and ready for dispatch within 5 working days of receiving your order.
Standard Royal Mail delivery times apply - all items will be sent by Royal Mail Tracked & Signed Service.
Shipping is shown at checkout:
- ALL UK ORDERS QUALIFY FOR FREE SHIPPING
- For UK only we offer an extra charge for next day delivery if required.
- ALL GLOBAL ORDERS LOW SHIPPING CHARGES APPLY
We currently offer standard shipping to most locations globally where we have had demand, however we are happy to arrange international delivery elsewhere if your country is not listed at checkout. Please email us at email@example.com and we can, in most cases, organise a quote for delivery.
*Please note: orders shipped outisde of the UK can be subject to regular customs duties and fees levied by the destination country.
Our goal is 100% customer satisfaction. Please email us at firstname.lastname@example.org to let us know if a return or refund is required and we will notify you of the address to send your item back to. The below guidelines will always apply:
If your item is damaged or faulty then please send it back to us (within 14 days) and we will send you a new item at no extra cost.
If you are unhappy with your purchase and the item is not damaged or faulty then please send the item back to us within 14 days, in all original packaging and we will offer you a full refund minus applicable postage costs.*
*If you have requested the engraving service for your item and you are unhappy with your item for any reason other than you received it in faulty condition then we cannot offer a full refund. Please send it back and we will refund you but only at 80% of the original price you paid for it.
UNIT 800 Camden Stables London NW1 8AH United Kingdom